Clearing out my flat recently I came across some of the notes that I'd compiled when I was there to make a complaint and it makes shocking reading here are just some of the best bits:
What has such and such delivered in the past 6 months?. Oh yes that's what to ask a member of staff about a fellow colleague on day 3 in an aggressive manner. How to not to make friends...
Withholding information. Oh yes, the best thing to do is to cut members of the team out of meetings with other people in the business for projects they would have to deliver. The aim being that she would then hold all the cards. Main problem here was that she didn't have a clue and therefore couldn't brief you about what you actually had a do so pointless barriers. HHmmm since she left, lots of the projects that she said were in hand hadn't actually started at all - makes ya wonder what she did for her £70k plus per year...
Making team members do tasks way out of their job remit. From making sure conference phones are in meeting rooms (IT or admin responsibility) to fixing video conferencing she just wanted to throw her weight around.
Damaging relationships with the business. How she managed to piss off so many people was highly impressive. Marketing is all about have good relationships with your internal clients as well as external ones. Everyone couldn't stand her. Directors had meetings where they said that they couldn't stand marketing and when asked why, all their reasons involved her. They even stopped coming to see the marketing team as the atmosphere was so dire plus she would butt into everything. When she left many of them refused to sign her leaving card, relations were that sour.
Now that she's gone they are all working together better and just getting on with it, the need to have a new boss who is a saviour has relented as the chaos that was caused by her will take a long time to forget. In my next post I'll delve more into why I think she went - was she pushed or was it her decision......